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In-house vs Outsourced eDiscovery: Which is better?

May 10, 2018
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Ediscovery is now a thriving field and an accepted component of law. Ediscovery organisations require tools, resources and teams to carry out their processes. However, most organisations are still trying to figure out if appointing internal teams for eDiscovery is better than outsourcing. The following will highlight the major differences between Inhouse and outsourced ediscovery.

In-house ediscovery enables shifting or performing all the steps of e-discovery using company resources. On the other hand, external e-discovery enables external vendors to take over the steps and the process of e-discovery on behalf of the organisation.

To create an in-house eDiscovery team and standardize its functionality as compared to that of an outside vendor require enormous amounts money and time. It takes more than investing in the necessary software and hardware, which can be very expensive. It also involves creating an efficient and accurate process that ensures proper handling of data and software. Most importantly, it requires organizations to supervise and maintain precise data throughout the eDiscovery lifecycle. Another challenge with an in-house team is to maintain the newest software available and have properly skilled employees in place to use the software. This includes training the individuals using the software as well as updating their knowledge of the best marketplace software. In-house eDiscovery can be used to save costs within an organization if they deal with multiple cases yearly. Depending on its need, an organization can appoint a team composed solely of e-discovery subject matter experts who assist fellow in-house counsel with managing discovery and dealing with information.

This maybe different in the case of outsourced e-discovery. Outsourced ediscovery means to transfer your ediscovery processes and requirements to an external vendor company, which will manage your information and data. Outsourced ediscovery can help in a way, when acquiring and purchasing software can get too expensive for an organisation.

Also, outsourced ediscovery allows for professional and specialised vendors to handle each step of the process. Organisations may not have the inherent capacity to handle huge amounts of data and information either because of the lack of sufficient resources or tools, and in such a case outsourcing of data can help their e-discovery needs.

Hence, it is necessary for organizations to map out their litigation needs, their extent as well as frequency, in order to choose between in-house and outsourced eDiscovery, as both have their own benefits to offer.